Remote service

Your Advantages

Your advantages at a glance

Troubleshooting thanks to direct online remote access to your machine
Available all over the world
Increased machine availability and productivity
No need to wait for a service technician on site
Reduced repair and maintenance costs

Product Information

THE SOLUTION TO YOUR PROBLEM IS JUST ONE CLICK AWAY

Machine problems calls for speedy action. With GARANT remote services, you’ll receive even more effective immediate support than when using our free service hotline.
Thanks to our cutting-edge remote maintenance technology, our product specialists can connect directly to your machinery over the Internet, enabling them to solve any issues. And in future, mobile chat and live video functions will make it even easier to exchange information. Our remote services allow our experts to directly view any error messages, production parameters and machine settings.
This means they can identify defective components, locate errors and solve them.

The result? Remote service is able to solve over 80% of reported errors quickly and successfully. You therefore don’t have to cover any costs for on-site visits and don’t have to wait long for your computer to be back and ready for use.